TERMS & CONDITIONS ​​

  • Initial consultation with Platinum 99 Design, Marketing or Accounting Teams is free.
  • After the initial consultation, should you wish to go ahead with Platinum 99’s services, a quote will be issued.
  • A Platinum 99 Quote is only valid for 7 days unless otherwise agreed upon between Platinum 99 and the Client.
  • All quotes issued by Platinum 99 will include, free of charge, 2 changes to design works or body of text.
  • If the client is happy with regards to the quote issued by Platinum 99, the client must accept the conditions of the quote in writing via email to marketing@platinum99.live.
  • Once the quote has been accepted in writing, Platinum 99 will commence works as requested by the client.
  • Once the quote has been accepted by the client, the client will be held responsible for payment of all services outlined in the quote.
  • All works will remain the property of Platinum 99 until the account has been paid in full.
  • Once the client has accepted the quote, an invoice will be issued by Platinum 99 for payment of services.
  • All products and services supplied by Platinum 99 under $500 will require full payment, upfront, before any work is to commence.
  • All invoices issued under $500 will be payable within 7 days from date of invoice.
  • All products and services over $500 will require a 50% deposit, upfront, before any work is to commence.
  • An invoice for the 50% deposit will be issued as soon as the quote has been accepted and will be payable within 7 days from date of invoice.
  • For all products and services over $500, once the works have been completed, a final review will be requested from the client at which a final invoice for the remaining balance will be issued.
  • The client will have 7 days to pay the remaining balance of the account.
  • Once the client has paid their account in full, all works will be released by Platinum 99 and handed over to the client.
  • Platinum 99 reserves the right to display all graphics and designed websites on their social media accounts and website www.platinum99.com

REFUND POLICY ​​

  • Initial consultation with Platinum 99 Design, Marketing or Accounting Teams is free.
  • All invoices issued by Platinum 99 will include, free of charge, 2 changes to design works or body of text.
  • Should the client not be happy with the services provided by Platinum 99 after the initial 2 changes have been made, a full refund of the invoice or deposit paid can be requested by the client to which Platinum 99 will honour and reimburse within 24 hours.
  • A receipt of the monies reimbursed to the client will be sent via the clients email.